At Artisans Avenue India, we strive to ensure you are completely satisfied with your purchase. Each of our products is handcrafted with care, and we value the trust you place in us. However, if you are not entirely happy with your order, we’re here to help.

Returns

  • Returns are accepted only if the item is damaged, defective, or incorrect upon delivery.

  • To be eligible for a return, you must notify us within 48 hours of receiving the product.

  • The item must be unused, in its original condition, and in the original packaging.

  • We do not accept returns for slight variations in color, texture, or minor imperfections as these are the nature of handcrafted products.

  • Approved Exchange/Replacement product will be dleivered in 10 days

  • Approved Refund amount will be credited to the original payment method within 10 days

Replacement

  • If you receive a damaged or incorrect item, we will arrange for a free replacement or issue a credit note as per your preference.

  • Replacement is subject to product availability. In case the item is no longer available, we will offer a full refund or exchange for a similar item.

How to Request a Return or Replacement

  1. Email us at Indianartscottage@gmail.com with your order number, reason for return, and clear photos of the product.

  2. Our support team will review your request within 24–48 hours and guide you through the next steps.

Important Notes

  • Products must be returned only after confirmation from our support team.

  • We do not offer returns or replacements for items purchased on discount or during promotional sales unless damaged in transit.

Contact Us:

📞 Call Us: +91-9947255663
📧 Email: Indianartscottage@gmail.com
🕙 Support Hours: Mon – Sat, 10:00 AM to 6:00 PM